ADAM HOLDEN

65 East 76th Street  •  New York, NY 10021  •  (201) 370-3860  •  holdenone@gmail.com

                                                                                               
Education:       Hofstra University, Hempstead, New York

Degree:  BA, Public Relations, expected December 2008

                        Cumulative GPA:  3.6/4.0

 

Related            Merchants First, Suffern, New York

Experience:     Funding Manager                                      (November 2007-February 2008)

·         Developed and managed client relationships in a fast-paced corporate atmosphere

·         Analyzed clients’ financial histories while forging new client relationships

·         Found new and innovative ways to create amiable relationships with clients in the face of financial vulnerability

 

Capresso Inc., Closter, New Jersey

Customer Service Representative                     (July 2006-Present)

·         Handled hundreds of phone calls daily in an active call center

·         Provided friendly and clear technical support to engage thousands of customers

·         Found new and innovative ways to create amiable relationships with customers in the face of product difficulties

 

Kohl’s Department Store, Ramsey, New Jersey

Assistant Department Supervisor                   (April 2006-November 2006)

·         Collaborated with management on pricing adjustments and set design orientation

·         Efficiently tracked and replenished inventory within standards

·         Delivered fast and friendly support to my team and customers

 

 

Pinnacle Marketing and Consulting Group, Larchmont, New York

Licensed Real Estate Sales Agent                   (September 2004-April 2005)

·         Communicated daily with a market-oriented client base

·         Organized advertising and marketing campaigns for luxury condominiums

·         Grew our customer base with direct communication on-site and over the phone

 

 

 

 

Honors and     Public Relations Student Society of America Fundraising Chairman (2004-Present);

Activities:        Advertising Club (2004-Present); Rush Chairman and Pledge Class President of

Kappa Alpha Fraternity (2002-2003); Captain of Saddle River Day Varsity Baseball

(2002) and Cross Country (2000-2001); Outstanding Effort and Dedication Award for

Community Service (2002); Spike Leadership Award for Varsity Cross Country (2000-2001);

MVP: Saddle River Day Varsity Cross Country (2000-2001); Speaker of the House Award

for Excellence in Debate and Public Speaking: Junior Statesman of America at Yale

University (2001); Defining Leadership Award: Outward Bound (2000); Launched,

produced, and hosted Saddle River Day School’s first radio talk show (September 2000-May

2002); Hosted High School Award and Graduation Ceremonies (2001-‘02)

 

Computer        Macintosh OS 7.x-10.x; Windows 95/98/ME/XP; Microsoft Word (Typing Speed: 90

Skills:               WPM); Microsoft Excel; Microsoft Power Point; Adobe Premiere Pro; Adobe Photoshop;

Adobe Illustrator; Mail-Order Management database software; Troubleshooting problematic

Computer Workstations; Troubleshooting slow processing/boot speed/viruses/printer

errors; Constructing small home or office computer networks (wired or wireless); Installing

internal devices (i.e. Hard Drives, CD-ROM, RAM) and external peripheral devices (i.e.

Cable modems, printers, Palm pilots); Networking for File/Print/Internet Sharing